Collect user feedback with
Feedback Portal
You can now build the most impactful features your users want with feedback portal. No more guesswork. You are now empowered with actual data and user requests on what feature to build next.
Privacy Controls
Choose between different privacy settings for your feedback boards. Make them public or private, or even read-only for your customers.
Anonymous Feedback
Remove the friction of signing up to give feedback. Allow users to submit feedback or vote on existing feedback anonymously or with a name.
Widgets, Embeds, and Integrations
Embed your feedback boards on your website, or integrate with Slack, Discord, and more. Hellonext has you covered.
Powerful Commenting System
Comment on user feedback, tag your team, or choose a canned response to reply to feedback with powerful commenting system on Hellonext.
Close the feedback loop
Close the feedback loop with your users by letting them know when their feedback has been implemented. Hellonext makes it easy to do so.
Set vote limits
Set vote limits for your feedback boards to prevent spam. You can also set a whitelist of domains to prevent spam.
All the features of Feedback Boards
Privacy options
Public boards
Choose to keep your feedback boards open to all.
Private boards
Restrict access to boards only to select few with private boards.
Single sign-on
Enable SSO to allows your existing customers to submit feedback hassle-free.
Dedicated SSO page
Setup your own SSO page to have users login into your Hellonext account.
SSO redirects
Setup and test custom redirects for your SSO login workflow.
Mask user details
Mask user names from others with mask user details option.
Partially Mask user details
Show user details only to users from the same company/team.
Guest submissions
Allow anonymous feedback submissions without having to sign-in.
Guest comments
Allow anonymous comment submissions without having to sign-in.
Guest votes
Allow anonymous votes to your posts without having to sign-in.
Moderation
Posts moderation
Approve posts before they get shows to others on your Hellonext account.
Comments moderation
Approve comments before someone else could see it. Prevent spam.
Voting options
Upvotes
Allow people to upvote on a feature on the feedback board.
Downvotes
Allow people to downvote (optional) on posts on feedback boards.
Limit votes for users
Limit the number of votes a user can submit for a time-period.
Reset votes
Reset upvotes or downvotes if you would like to get a fresh start.
Collaboration
Real-time comments
Collaborate in real-time with comments between you and your users.
Internal comments
Collaborate in real-time within your team with real-time internal comments.
Assign posts
Assign a post to someone from your team. Help them handle the feedback from users.
Mention users
@ mention anyone from a comment or a post to keep them in the loop.
Bulk invite members
Invite hundreds of people with a single invite link for private boards.
Email submitter
Email a post author to privately sync up with them about a post.
Canned Responses
Respond to customer queries quickly with Canned Responses.
Feedback submission
Submit via email
Use Letterbox to submit new feedback via a unique email address.
Vote on behalf
Vote on behalf of someone else on a post that they support.
Post on behalf
Post on behalf of someone else on a feedback board to keep them in loop.
Subscribe a user
Independently subscribe a user to a feedback post to keep them in loop.
Form templates
Create pre-filled templates for your users to fill when submitting feedback.
Custom form titles
Change the title or the form, and update in a way that appeals to your users.
Custom form placeholders
Update form placeholders to make it even more descriptive for your users.
Merge duplicate posts
Merge multiple duplicate posts into one single one to keep things neat.
Post suggestion during submission
Hellonext automatically suggests similar posts when submitting new post.
Priority ratings
Prompt users to tell you the priority of a post they are voting on.
Managing feedback
Add tags to posts
Organize posts with tags. Name them the way you want to organize.
Move between boards
Move a post between boards with all the original details without any hassle.
Hide posts
Hide posts from others with a single click. Keep things private between you & users.
Pin posts
Pin the most important post on top on a feedback board.
Pin comments
Pin a featured comment on top for a post.
Set estimated completion date
Share when a feature is expected to be completed with ETC.
Import posts from CSV
Import large-scale posts from other platforms like Canny, Zendesk or from CSV.
Import posts via API
Use our API to continuously replicate posts from various sources into Hellonext.
Disable comments
Optionally disable comments on some posts if you choose to.
Read-only boards
Allow users to only vote or comment on existing posts.
Mark as read
Mark a post as read or unread to save things for later.
Team inbox
Experience a shared team inbox to pick things up between teams.
Powerful filters
Plough through feedback posts with powerful filters from your dashboard.
Bookmark filters
Apply a filter, copy the URL, share with others to share the same filters.
Saved filters
Save your favorite filters to quickly access whenever you need it.
Wide sorting options
Sort feedback posts from Admin Dashboard with a wide range of sorting options.
Other features
Update board slug
Change the slug for boards to suit your needs better.
Add board description
Give context to what the boards are about to your users.
Update board slug
Change the slug for boards to suit your needs better.
Archive Boards
Archive unused boards to make way for new ones.